PROFESSIONAL SERVICES

Northbridge Legal Partners

40% faster document turnaround, firm-wide.

Client files were spread across personal inboxes, causing version conflicts and slow document turnaround. We gave every matter a single source of truth with automated intake.

Faster document turnaround
40%Faster document turnaround
Staff onboarded to the new matter structure
65Staff onboarded to the new matter structure
Lost-revision incidents since rollout
0Lost-revision incidents since rollout
Average intake-to-active-matter time, down from 9
3 daysAverage intake-to-active-matter time, down from 9

AT A GLANCE

Size
65 staff
Practice Areas
4
Timeline
5 weeks
Service Level
Managed 365

WHAT WE DEPLOYED

  • SharePoint
  • Power Automate
  • Planner
  • Microsoft Forms
THE CHALLENGE

Where They
Started.

Client files were spread across personal inboxes and desktop folders, causing version conflicts and slow document turnaround. Partners would attach the wrong revision to a client email, associates duplicated work because they couldn't see what had already been drafted, and matter status lived only in whoever's head last touched the file.

  • No single source of truth for matter documents — every attorney kept their own copies
  • Client intake was a manual email-and-spreadsheet process, prone to dropped requests
  • Case status tracking existed only in individual inboxes, invisible to the rest of the team

If this sounds like your environment, the first conversation is free and takes 15 minutes.

THE WORK

What We
Did.

We rolled out SharePoint client portals with automated intake workflows in Power Automate and Planner-based case tracking, giving every matter one authoritative folder and a visible pipeline.

01

Matter structure design

Standardised a SharePoint site template per practice area so every new matter starts with the right folders and permissions automatically.

02

Automated intake workflow

Built a Power Automate flow that turns a new-client form into a structured matter folder, checklist, and welcome email — no manual setup.

03

Client portal rollout

Gave clients a branded, permissioned SharePoint portal to exchange documents instead of email attachments.

04

Planner-based case tracking

Replaced inbox-based status tracking with shared Planner boards visible to the whole team.

We'd scope the same kind of engagement for your business, with timelines and effort against each stage.

Associates stopped asking 'which version is current' in every meeting. That question alone used to eat an hour a week per matter.
Marcus Feld · Managing PartnerNorthbridge Legal Partners
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This for Your Business?

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