MICROSOFT 365 FOR PROFESSIONAL SERVICES

Bill More Hours.
Chase Fewer Emails.

Professional firms lose margin in the gaps — untracked time, chased approvals, lost documents. We use Microsoft 365 to close those gaps without adding another system to learn.

Proposal Turnaround
-40%Proposal Turnaround
Client Doc Traceability
100%Client Doc Traceability
Time Written Off
LessTime Written Off
THE CHALLENGE

What's Slowing
You Down.

These are the issues we see most often in Professional Services before we get involved. If more than one sounds familiar, the fix is usually configuration, not more software.

Client documents live in email threads

The current version is whichever attachment someone opened last, and nobody is sure who has what.

Proposals wait on approvals

A partner signature holds up a deal for days because the chase is manual.

Engagements have no shared status

Only the lead knows where a project actually stands, and it stays that way until something slips.

Billable time gets written off

Work delivered and time recorded don't line up, so hours quietly disappear at invoicing.

Recognise these? A free 15-minute call is usually enough to tell you which are fixable with the licences you already own.

WHAT WE SOLVE

Built for
Professional Services.

Each of these is a scoped piece of work with a clear outcome. We start with whichever one is costing you the most right now.

01

Client Portals

SharePoint-based client portals replace scattered email threads for document exchange, with proper permissions per client.

02

Automated Intake & Proposals

Power Automate workflows generate and route proposals without a partner having to chase approvals manually.

03

Project & Case Tracking

Planner boards keep every engagement visible and on schedule, with clear ownership at each stage.

04

Time & Billing Clarity

Structured SharePoint lists and Power BI reporting tie delivered work directly to billing, cutting down on write-offs from lost time.

Want these scoped for your professional services business? We'll put rough timelines and effort against each one.

YOUR TOOLKIT

The Microsoft Tools
Your Sector Needs.

These are the products we configure for Professional Services — what each one does, and why it matters here specifically. Most are already included in the licences you own.

CLIENT PORTALS

SharePoint

Secure, branded portals where each client sees only their own documents.

WHY PROFESSIONAL SERVICES NEEDS IT

Document exchange leaves email entirely, with permissions and a version history per client.

AUTOMATION

Power Automate

Generates and routes proposals, engagement letters, and approvals automatically.

WHY PROFESSIONAL SERVICES NEEDS IT

Proposals go out in hours instead of days, and approvals chase themselves.

PROJECT TRACKING

Microsoft Planner

Shared boards showing every engagement, its stage, and who owns the next step.

WHY PROFESSIONAL SERVICES NEEDS IT

Anyone can see where a matter stands without interrupting the person running it.

REPORTING

Power BI

Utilisation, realisation, and pipeline dashboards built from your own data.

WHY PROFESSIONAL SERVICES NEEDS IT

You see which engagements are actually profitable while there's still time to act.

COLLABORATION

Microsoft Teams

A channel per client or matter, keeping conversations, files, and meetings together.

WHY PROFESSIONAL SERVICES NEEDS IT

Context stays with the engagement instead of scattered across personal inboxes.

COMPLIANCE

Microsoft Purview

Classifies confidential client material and controls where it can travel.

WHY PROFESSIONAL SERVICES NEEDS IT

Client confidentiality obligations are enforced by the platform, not by trust alone.

Already paying for most of these? We'll audit your tenant for free and show you which are switched on, which aren't, and which are misconfigured.

HOW IT WORKS

From First Call
to Fully Running.

The same three steps for every professional services client. No long discovery phase, no surprise invoices — you'll know what's happening at each stage.

01

We Audit What You Already Have

Before anything is bought or changed, we look inside your tenant: which licences you hold, what's switched on, what's misconfigured, and where your sector's risks actually sit.

  • Full licence and usage review
  • Security and compliance gap report
  • No commitment, no cost
02

We Configure Around How You Work

We turn on and shape the tools your sector benefits from — access rules, automation, dashboards, device policies — and leave out the ones that would just add noise.

  • Sector-specific security baseline
  • Automations built for your workflows
  • Staff onboarded as it goes live
03

We Stay On It

Environments drift. We monitor, patch, review, and adjust as your business changes, so the setup that worked at go-live still works two years later.

  • Ongoing monitoring and support
  • Regular posture reviews
  • A named team that knows your setup

Step one is free and takes 15 minutes. You'll get the audit findings whether or not you work with us.

THE OUTCOME

What Changes
Once It's Live.

  1. 01

    Faster proposals out the door

    Automated generation and routing turns a multi-day chase into a same-day send.

  2. 02

    Engagements visible to the whole firm

    Shared boards replace status meetings and forwarded email chains.

  3. 03

    Less time written off

    Delivered work ties back to billing, so fewer hours vanish before invoicing.

These are the results our clients report. We'll tell you honestly which are realistic for your setup before you commit to anything.

PROVEN RESULTS

Case Studies in
This Industry.

Real deployments in your sector, with the numbers the client actually measured afterwards.

A boutique executive search firm

Professional Services

The audit trail told a clean, damning story. The attacker had a valid session, most likely from an earlier adversary in the middle phishing link that stole the sign in token, which is why multifactor authentication never intervened.

< 24 hoursFrom discovery to containmentRead story →

A growing team

Professional Services

We never move and delete in one step. Email, contacts, calendars, and Drive content were copied into Microsoft 365 first. Google Workspace stayed intact and readable the whole time. Only once the owner confirmed everything had landed was anything cleared from the source. It is the same no data loss method behind every Microsoft 365 migration we run. Drive content did not land in one messy pile either. We sorted it into the right places across OneDrive and SharePoint, so the team walked into a structure they could actually navigate. Want to see how a clean move works for your team? Explore our Microsoft 365 migration service.

ZeroData lost moving off Google WorkspaceRead story →

A professional services firm

Professional Services

We never move and delete in one step. Every mailbox, calendar, and contact was copied into Microsoft 365 first, and the old host stayed intact and readable the whole time. Only once each account was verified on the new side was anything cleared from the source. It is the same zero data loss method behind every Microsoft 365 migration we run. Part of the move was getting the domain right so mail kept landing. If you want to see where your own domain stands first, our free DMARC record generator shows you in minutes.

19 yearsOf email moved with zero data lossRead story →

A creative agency

Professional Services

A migration moves your data to a new place. Defederation simply disconnects your tenant from the reseller and points administration and billing straight to Microsoft. The email, files, and domain never move. They sit exactly where they always were. We have done this for many agencies and small firms leaving GoDaddy and other resellers, so the steps are well worn. If you want the full picture first, read our complete guide on how to break free from GoDaddy and defederate to Microsoft 365 the smart way, or watch the full walkthrough on video.

ZeroRisk to email, files or domainRead story →

A marketing agency

Professional Services

We ran the agency's domain live on the call. Within about two minutes they could see the real status of every record. Once we set them correctly, all three were passing. Want to check your own domain first? Use our free DMARC record generator to see where you stand in minutes.

3/3SPF, DKIM and DMARC passing for every senderRead story →

Northbridge Legal Partners

Professional Services

We rolled out SharePoint client portals with automated intake workflows in Power Automate and Planner-based case tracking, giving every matter one authoritative folder and a visible pipeline.

40%Faster document turnaroundRead story →

Want to know what a result like this would look like for your business? We'll walk you through the closest comparable project we've delivered.

Ready to Stop
Losing Billable Hours?

Book a free 15-minute call and we'll pinpoint where your firm's margin is leaking into manual admin.

No commitment
Free 15-min call
500+ clients served