Proof, Not Just
Promises.

Challenge

A boutique executive search firm nearly lost the one thing its whole business runs on, the trust in its founder's inbox. Here is exactly how the attack worked, the questions we asked, and every PowerShell step we ran to contain it.

What We Did

The audit trail told a clean, damning story. The attacker had a valid session, most likely from an earlier adversary in the middle phishing link that stole the sign in token, which is why multifactor authentication never intervened.

Challenge

This field services company had rented an off the shelf tracking tool for years. It almost fit. The field teams bent their day around the software, not the other way round. Every month the subscription invoice landed for a product nobody loved. Half the fields were ignored, and the one screen they truly needed was never there. When they looked at the alternatives, the story repeated. Every serious platform meant a bigger monthly fee and a long onboarding. Each one added another login and another place their data would live. They did not want a heavier rental. They wanted a tool that matched how they worked, and they wanted to own it. They did not want a heavier rental. They wanted a tool shaped around their work, living in their own system, that was theirs to keep.

What We Did

Before, every inspection and claim ran through a rented tool that almost fit. Field teams keyed details into screens built for someone else's business. The office retyped the same information to track status. Updates traveled by phone call and message, because the one view they needed was never there. We rebuilt the process around how they actually work. The field user opens a single app and captures the job with only the fields that matter, setting status, priority, and deadline as they go. Power Automate then carries that record forward. The office sees the same update the moment it is saved, with no retyping and no chasing, all inside their own tenant. It is one of many tools we build inside Microsoft 365 instead of outside it. The same approach sits behind Listique360, our ClickUp replacement built in SharePoint. The capability lives in your tenant, and the data never leaves it.

Challenge

The owner ran the business. They were also the person every Microsoft 365 question landed on. A password reset here, a new hire's laptop there, a mailbox that stopped syncing, a Teams setting nobody could find. None of it was their job. All of it was eating their week. As they put it to us, they did not want to figure this stuff out anymore. It was not what they did, and it took too much time. They were not looking for a one and done fix either. They wanted a partner that could grow the system as the business scaled. Every IT problem had no home except the owner's inbox, and the owner had a company to run.

What We Did

The plan is built to feel calm. A named team that already knows the firm, a known channel for every request, and regular health checks. The people side of growth is handled too, so onboarding a new hire or offboarding a leaver is routine, not a scramble. It is the same continuous care behind every Microsoft 365 managed support retainer we run. No lock in surprises. And honest advice in the mix, including the times the answer is that you do not need to spend at all.

Challenge

This 20 person accounting firm was paying more to Microsoft than it should, and the invoice never gave it away. Each line item looked small, so for years it simply got paid. The bill kept going out and the work kept getting done. The waste sat there in plain sight. The owner sensed the Microsoft 365 spend was high but had no easy way to prove it. There was no clear map of who used what, and no time to dig through the admin center line by line. They wanted a straight answer, not a sales pitch. The waste was never hiding. It was just never questioned. Each small line item kept getting paid because no one had the time to add them up.

What We Did

Same firm, same people doing the same work. The only change is that every paid license now maps to someone who needs it. The waste came off, and the things the team relies on stayed exactly where they were. The lower number landed on the next invoice. Most tenants carry waste like this. We are 100 percent Microsoft native and make money on expertise, not on reselling licenses. Our only incentive is your bill going down.

Challenge

The business ran on Google Workspace, and for a while it did the job. As the team grew, the cracks started to show. The owner wanted tighter security. He wanted a proper document structure his people could actually navigate, real collaboration in Teams, and an environment that matched how a serious business runs day to day. The first ask was simple on the surface. Move us to Microsoft 365 Business Premium, and do it without losing anything. The harder part was doing it cleanly. A migration that drops emails, breaks shared files, or locks the team out on Monday morning is worse than no migration at all. He needed it handled by someone who had done it many times, so the switch felt like an upgrade rather than a disruption. That is where we came in. Security felt loose for a business this size. No enforced multi factor, and no real device policy. Files were hard to navigate. There was no document structure people could actually find their way around. Collaboration did not match how a serious business runs. No Teams set up around real workflows. One wrong move could drop emails or break shared files. That fear was holding everything up. A migration that drops data is worse than no migration at all. The owner needed it handled by someone who had done it many times.

What We Did

We never move and delete in one step. Email, contacts, calendars, and Drive content were copied into Microsoft 365 first. Google Workspace stayed intact and readable the whole time. Only once the owner confirmed everything had landed was anything cleared from the source. It is the same no data loss method behind every Microsoft 365 migration we run. Drive content did not land in one messy pile either. We sorted it into the right places across OneDrive and SharePoint, so the team walked into a structure they could actually navigate. Want to see how a clean move works for your team? Explore our Microsoft 365 migration service.

Challenge

A 30 person financial services firm came to us knowing something was off, but not sure how exposed they really were. They handle sensitive client records every day, yet their sign in security had grown by accident rather than by design. Multi factor was enforced for part of the team and quietly skipped for the rest. No Conditional Access at all, so a valid password from anywhere on any device got in. Several accounts carried far more admin than the work actually required. Accounts from finished projects and former partners could still reach company data. The owner put it plainly. They knew enough to be worried, but not enough to fix it. In their industry a single bad sign in is the kind of scare that gets handled the week after rather than the week before. Our job was to handle it the week before.

What We Did

Before, a valid password from anywhere was enough to get in. Now every sign in is evaluated against who is asking, where they are, and what device they are on. Only a request that clears all of it is granted, and trusted. Before: a valid password from anywhere on any device was enough to get in.

Challenge

The agency was quietly losing deals to the spam folder. The cause had nothing to do with what the team wrote, and nobody had a way to see it. Sent, then silence. Deals lost without a trace. Prospects found them weeks late, if at all. SPF, DKIM, and DMARC missing or broken. A monthly charge suspected for free DNS records. If your own quotes keep disappearing, our guide on why emails land in spam even when you think you are doing everything right explains what to check first.

What We Did

We ran the agency's domain live on the call. Within about two minutes they could see the real status of every record. Once we set them correctly, all three were passing. Want to check your own domain first? Use our free DMARC record generator to see where you stand in minutes.

Challenge

Client files were spread across personal inboxes and desktop folders, causing version conflicts and slow document turnaround. Partners would attach the wrong revision to a client email, associates duplicated work because they couldn't see what had already been drafted, and matter status lived only in whoever's head last touched the file.

What We Did

We rolled out SharePoint client portals with automated intake workflows in Power Automate and Planner-based case tracking, giving every matter one authoritative folder and a visible pipeline.

Challenge

Front desk, housekeeping, and management teams across six properties were communicating through a patchwork of personal group chats, walkie-talkies, and phone calls. A guest request could bounce between three group chats before reaching housekeeping, shift handoffs relied on whoever remembered to call the next person, and corporate had no consistent way to reach staff across properties at once.

What We Did

We unified all property operations inside Microsoft Teams with Bookings integration and shift-based channels, giving every property the same structure and corporate one channel to reach everyone at once.

Challenge

Hybrid classrooms lacked a consistent platform — some schools used Teams, others used a mix of email and paper handouts, and device management was handled manually, school by school, by whichever staff member happened to know the most about computers. A device issue at one school could take days to resolve, and there was no districtwide way to push a security update or lock a lost device.

What We Did

We deployed Microsoft 365 EDU with Teams-based hybrid classrooms and Intune-managed device fleets across the district, giving every school the same platform and IT one console to manage every device.