Hospitality runs on handoffs. We use Microsoft 365 to connect every department and every property so nothing is lost between a radio call and a shift change.
These are the issues we see most often in Hospitality before we get involved. If more than one sounds familiar, the fix is usually configuration, not more software.
Front desk, housekeeping, and maintenance all track the same room differently, and none of it is recorded.
Confirmations and reminders are sent by hand, so they're inconsistent and no-shows stay high.
What works at one site can't be supported at the next because nothing was standardised.
Each new starter needs accounts set up from scratch, and leavers keep access far too long.
Recognise these? A free 15-minute call is usually enough to tell you which are fixable with the licences you already own.
Each of these is a scoped piece of work with a clear outcome. We start with whichever one is costing you the most right now.
Microsoft Teams and Bookings connect front desk, housekeeping, and management in one place instead of radios and sticky notes.
Automated booking confirmations and reminders via Power Automate reduce no-shows and manual front-desk work.
The same Microsoft 365 configuration and security baseline rolled out identically across every property you operate.
Shift-based Teams channels keep every incoming shift briefed on what happened before they arrive.
Want these scoped for your hospitality business? We'll put rough timelines and effort against each one.
These are the products we configure for Hospitality — what each one does, and why it matters here specifically. Most are already included in the licences you own.
Department and shift channels with mobile-first chat for staff who aren't at a desk.
Housekeeping, front desk, and maintenance coordinate in one thread with a record of what was agreed.
Online booking pages for restaurants, spa treatments, and facilities, synced to staff calendars.
Guests book themselves in and the right team sees it instantly — no double bookings, no phone tag.
Sends confirmations, reminders, and follow-ups automatically at the right moment.
No-shows fall and the front desk stops spending its morning on reminder calls.
Standardised account creation and removal across every property you operate.
A new starter is productive on shift one, and a leaver's access ends the same day.
Shared libraries for SOPs, brand standards, and compliance records per property.
Every site works to the same standard, and head office can prove it.
Occupancy, revenue, and service dashboards across single or multiple properties.
Property performance is comparable at a glance instead of assembled by hand each month.
Already paying for most of these? We'll audit your tenant for free and show you which are switched on, which aren't, and which are misconfigured.
The same three steps for every hospitality client. No long discovery phase, no surprise invoices — you'll know what's happening at each stage.
Before anything is bought or changed, we look inside your tenant: which licences you hold, what's switched on, what's misconfigured, and where your sector's risks actually sit.
We turn on and shape the tools your sector benefits from — access rules, automation, dashboards, device policies — and leave out the ones that would just add noise.
Environments drift. We monitor, patch, review, and adjust as your business changes, so the setup that worked at go-live still works two years later.
Step one is free and takes 15 minutes. You'll get the audit findings whether or not you work with us.
Shift channels keep every incident and request in writing, visible to the next crew.
Automated confirmations and reminders do the chasing for you.
One configuration baseline rolled out identically to every site.
These are the results our clients report. We'll tell you honestly which are realistic for your setup before you commit to anything.
Real deployments in your sector, with the numbers the client actually measured afterwards.
Want to know what a result like this would look like for your business? We'll walk you through the closest comparable project we've delivered.
Book a free 15-minute call and we'll map how your properties could run on one shared Microsoft 365 standard.